Privacy policy and SMS terms

This policy explains what information The Loft FMB (“we”) collects through theloftfmb.com and how we use it.

What we collect

• Booking details you give us: your name, email, mobile phone number, travel dates, number of guests and any notes.
• Messages you send through our contact form.
• Basic website usage data collected by Google Analytics and Google Ads through Google Tag Manager, such as pages visited and the device used.

Card payments are processed by Stripe. We never see or store your full card number.

How we use it

• To confirm and manage your booking and send your receipt.
• To send texts about your stay, including your door code and check-in details.
• To answer your questions.
• To understand how the website is used and improve it.

We share booking details only with the services that run our business: our booking system, Stripe for payments, and Twilio for text messages. We don’t sell your information.

Text message (SMS) terms

When you enter your mobile number while booking or contacting us, you agree to receive text messages from The Loft FMB about your reservation and stay, such as confirmations, door codes and check-in information. We don’t send marketing texts. Message frequency varies based on your booking. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Mobile information is not shared with third parties or affiliates for marketing purposes.

Your choices

To see, correct or delete the information we hold about you, contact us at info@theloftfmb.com or 239.356.8484.

Last updated: September 2026.